With today’s competitive challenges in the IT sector, the highly dynamic marketplace and surging progress in technology has changed the way companies work. In order to stay competitive, one must leverage the available resources and technology at a global level, that too in a highly efficient and effective manner. With these evolving trends, outsourcing is helping companies hit that bull’s eye with its multifunctional perfectibility.

IT outsourcing in today’s time is an extremely advantageous engagement model which promises to incarnate the basic assets of the free-market economy. It ensures the involvement of the most efficient workforce to curate and create high-end products, where cost-effectiveness serves as a major differentiator and deciding factor. Post Pandemic, companies now in 2022 will extensively depend on competent IT services providers to bring value for their business.

Thus, outsourcing plays an extremely essential and strategic role in mapping both the short term and long-term goals of the corporate world. With its small and effective methods of operation and strong resilience, it continues to grow substantially and can now be seen dominating many business process across diverse functions and sectors. The effect and acknowledgement of outsourcing has been undeniable. The IT outsourcing business processes carried for the long run often results in:

• Reduction in overhead & operational costs
• Greater focus on business core competencies
• Increased efficiency
• Improved service quality
• Time saving
• Easier to scale the organization as the business grows

Latest Outsourcing Trends in 2022

When it comes to outsourcing trends of 2022, the latest outsourcing trends

have emerged towards a greater sustainability, technological advancements, flexibility and massive globalization. These trends of 2022 seem highly promising for the growth and diversification of businesses. Some of the trend set-ups have been mentioned below:

Fundamental shift towards employee approach 

The contribution of third-party resources to companies’ operations is on a dynamic rise, which leads to a fundamental shift in their status. Given the across-the-board drive and towards a long-term cooperation with the external experts, outsourcers have outgrown their previous substitute role. Instead, they are now increasingly comprehended as legitimate team players who take part in all liabilities of the firm. With some intensive data analysis and current statistics from various sources exhibit us as why companies should look out for an outsourcing service provider.

• One of the key reasons which attracts organizations to outsource is cost reduction. Basis to Deloitte’s report, which is one of the most trusted outsourcing data and market research organisation, reads that cost reduction has remained the primary objective of outsourcing in past so many years.
• Second, if cost reduction is not the key objective, then we can look at flexibility, velocity to market, easy access to tools and processes and agility being in close sights.
• Third, the employers are ready to accept a fair share of responsibilities, getting involved into strategic planning, decision making, risk prevention system, architecture design, and other important and heavy operational tasks which effectively turns outsourcers into virtual employees.

Cloud Platform

Having the scope and number of digital projects surging high, it is but natural that companies will have to expand across global borders and employ several outsourcers to complete dynamic and complex assignments for them. Envisaging the spread of this phenomenon, these outsourcers could prioritize communication techniques and function with collaboration tools to provide efficient cooperation with all parties. The cloud platform is a technology which drives collaborative success. Companies are accessible to carry out critical business functions like data input and management entirely online by adopting to a cloud infrastructure. The IT Outsourcing service providers ensure maximum flexibility, effectiveness, efficiency, speed, security, and accessibility with streamlined cloud integration. About Cloud Platform:

• It is a cloud workspace wherein one can manage remote teams with the real-time status of the projects thus, giving visibility to the business.
• It is the process-based solution supporting the operational feasibility of WFH.
• One can stay connected and collaborate with the team members.
• File exchanging is easy with comments and instructions for any project.

Cost Efficiency

If we look back in history, the BPO industry has been servicing companies with highly cost-effective solutions. The consequences of the ongoing pandemic have affected businesses all around the world and as a result, the focus is again shifted back on budget optimization and cost reduction and hence outsourcing has gained more and more popularity.

Undoubtedly, the cost-reduction focus has always had a strong foot in decision making and this trend continues to be the primary and dominant driver. The most cost-effective way to grow, diversify, scale and progress continues to be outsourcing. The service is meeting the growing demand by providing experienced teams in IT to perform all essential process based tasks on time in the best practices possible.

Why can an outsourcing agency like Chapter247 help? 

• Efficiency to manage remote teams, virtually and securely
• Processing large volumes requests
• Managing large, experienced teams
• Having strong, well-defined process management
• Use of appropriate technology to make the solution more efficient and glitch free
• Cost effective with focus on seamless deliveries

Our partners highly benefit from us as we leverage the technology to help them enhance their processes and get benefited with faster processing and lower cycle times. Thus, becoming more efficient and that too within a specified budget. If you wish to connect with us and learn more, do reach out to us.